Incidents reported on status page for IDENTOS IDentity Verification https://status.idv.identoscloud.com/en-ca https://d1lppblt9t2x15.cloudfront.net/logos/c65b2852993a9ef0314deb4b146936e8.png https://status.idv.identoscloud.com/en-ca en https://status.idv.identoscloud.com/en-ca/incident/563068 Thu, 16 Apr 2026 04:00:00 -0000 https://status.idv.identoscloud.com/en-ca/incident/563068#9afb8587bd4fd20b5367115ef8875e7954e62672f2751b9ac7d7252b84221423 We perform monthly infrastructure security patching to ensure our systems remain up to date and protected against potential vulnerabilities. During this scheduled maintenance, you may experience intermittent service interruptions or limited access to some features. https://status.idv.identoscloud.com/en-ca/incident/625754 Fri, 27 Mar 2026 04:00:00 -0000 https://status.idv.identoscloud.com/en-ca/incident/625754#a7882a2636601cadfe454169a2b039f426e3b7265e6295317b3b1fc26f27ca13 We are performing scheduled infrastructure maintenance to ensure continued support, security, and performance improvements. During this time, some services may experience brief interruptions or degraded performance. We are monitoring the process closely to minimize impact. https://status.idv.identoscloud.com/en-ca/incident/855669 Thu, 26 Mar 2026 04:00:06 -0000 https://status.idv.identoscloud.com/en-ca/incident/855669#784391dd5e9abada3343d445925d55c8f022aeb8bacfe10158a3969796bae658 We are performing a scheduled upgrade of our underlying database infrastructure to a newer version to ensure continued support, security, and performance improvements. During this time, some services may experience brief interruptions or degraded performance. We are monitoring the process closely to minimize impact. https://status.idv.identoscloud.com/en-ca/incident/850848 Tue, 17 Mar 2026 02:13:12 -0000 https://status.idv.identoscloud.com/en-ca/incident/850848#8a8a714c3b68566f9d812d06bb3c3eb6dab518463fd39893be7ec8389ca03b43 IDENTOS IDentity Verification recovered. https://status.idv.identoscloud.com/en-ca/incident/850848 Tue, 17 Mar 2026 01:50:56 -0000 https://status.idv.identoscloud.com/en-ca/incident/850848#f5ff9eac6d8b9acc1610d8e393af7070c44ea0138589ee837b09eedae0c493ed IDENTOS IDentity Verification went down. https://status.idv.identoscloud.com/en-ca/incident/722749 Fri, 13 Mar 2026 04:00:00 -0000 https://status.idv.identoscloud.com/en-ca/incident/722749#e38d336fb645a51bd8bcfc0b3e7fc6c0ed4e0de9205cb46421c099515e481515 We perform monthly infrastructure security patching to ensure our systems remain up to date and protected against potential vulnerabilities. During this scheduled maintenance, you may experience intermittent service interruptions or limited access to some features. https://status.idv.identoscloud.com/en-ca/incident/703014 Fri, 13 Feb 2026 08:00:00 -0000 https://status.idv.identoscloud.com/en-ca/incident/703014#526f9467cdd88db2d87d2f55f0613943882131cc1cc61102043d817013520d36 Maintenance completed https://status.idv.identoscloud.com/en-ca/incident/703014 Fri, 13 Feb 2026 05:00:00 -0000 https://status.idv.identoscloud.com/en-ca/incident/703014#b7ae02c46840c5a1f8153dae22552b96b9715e198aa863f8d2f35ac8d0ccd685 We perform monthly infrastructure security patching to ensure our systems remain up to date and protected against potential vulnerabilities. During this scheduled maintenance, you may experience intermittent service interruptions or limited access to some features.